Customer Service Manager/IT Manager - oDesk

***IMPORTANT NOTE***

Applications MUST have personalised cover letter addressing the role and advising me of your skills and abilities and telling me why i should hire you.



Your application letter must state: "I have read this job title". You also must be available for an interview on skype.



DO not send me a standard, reproduced cover letter used for all job applications as it will be automatically rejected as an potential candidate.



READ THE WHO DESCRIPTION AND REQUIREMENTS. ONLY APPLY IF YOU MEET ALL THE REQUIREMENTS>



Onto the job!



Customer Service/IT Manager required

^ Ongoing role

^10-20 hours guaranteed every week, subject to a review in 3 weeks where your hours may be increased.

^ Discussion of FULL time wage my be a possibility for right candidate.



I am a strong believer in working hard, but also having a good time and rewarding those who deserve it.



Some employers don't let you to listen to music, but being my valuable Customer Service Manager/IT Manager, YOU CAN!



*Bonuses are available and have been paid to last employees when deserved for outstanding work *



Although I reward my employees, if you work slow or try to fudge hours, it will be picked up on, and your employment will be terminated. - SERIOUS applicants only for an ONGOING role.



This role is about having fun whilst working hard. This is open to be a long term, stable part-time job for the right applicant. In saying that, your hours will be carefully monitored.



You will be expected to keep to realistic deadlines set.





Duties/Responsibilities

- Research and report back on a wide variety of issues.

- Document preparation with given instructions

- Customer Support/ Management

- Liaising with different people

- Being available through skype to communicate instantly

- IT knowledge - testing software, knowledge of servers, website development.





Must have skills:

- Excellent verbal & written communication skills

- Sound research abilities

- Highly skilled IT knowledge

- Meet deadlines

- Demonstrate eye for detail and accuracy

- Ability to multi task

- Take notes

- Customer service

- Outsourcing recruitment knowledge desirable

- Team Management

- Able to test Software, manage software, installation on server and website development (highly desirable).



* You will be required to take some instructions via voice chat, either via skype or another application. Therefore, you must be able to speak and understand fluent english and be a competent fast typer.



** All work completed will be deemed confidential and you will have to confirm in writing that they agree not to breach the employer - employee confidentiality by disclosing the information to any third party. Further that such information gathered in your role cannot be used for any personal gain on the employees behalf. **



Starting On: May 3, 2012

Ending On:

Posted On: April 29, 2012 06:36 UTC

ID: 201126782

Category: Web Development > Website Project Management

Skills: skype,customer-service,research,customer-support,management,website-development,communication-skills,outsourcing,web-design,software-testing

Country: Australia

Hours Billed: 148.33



click to apply



via All Web Development jobs | oDesk.com https://www.odesk.com/jobs/Customer-Service-Manager-Manager_%7E%7E96cdd869d0fd2b62?source=rss